Windows BitLocker: How to Decrypt (or Unlock) the Storage Drive

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  1. When presented with the BitLocker screen that states, "Enter the password to unlock this drive," please enter the unique password ITR has shared with you. A screen shot of this prompt has been attached to this article. Note, the password to be entered here is not the same as your login password.
  2. Once the code has been entered, press the Enter key to continue on to the Windows login screen.
  3. At this point, simply log into the PC just like you always have.

If for whatever reason the password is not working or has been forgotten, please don't hesitate to reach out to ITR for assistance.

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Article ID: 16919
Created
Thu 10/26/23 4:19 PM
Modified
Thu 10/26/23 4:46 PM