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Use this for a general help question not defined elsewhere
Title
A short description to explain the nature of a ticket.
Description of Issue/Request
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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Due Date
(mm/dd/yyyy)
The due date indicates the date that the work on the ticket is to be completed. If the ticket has estimated hours associated, the due date is the end of the resource allocation range.
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