Popular Services

Request support with Mitel application, including installation, setup, and password resets.


Information on password resets.


Report an issue or get help with your computer display.


Request assistance with your digital signage display or the FourWinds display software.


Network ports are outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.


Get help with installing, configuring, and troubleshooting university VPN service.


Get help with your University licensed software.


Use this for a general help question not defined elsewhere


Used for walk-in customers in the ITR Help Desk.


Support for university cameras, including adding additional cameras.


Get help with computer performance issues.


Get help installing University licensed software.


Request printer installation, service, and troubleshooting.


Get help with setting up and printing to a Konica Minolta printer.


Get help with using and integrating your Google Calendar.


Repair hardware issues, including cracked screens, dented towers, broken fans, hard drives, and more.


Support for classroom lecture capture and video streaming devices.


Service Projector performance issues and/or perform needed maintenance.


Get help connecting your personal device to the university network.


Request assistance in regards to suspected malware, virus, or phishing.


Get help with wireless connectivity and performance.