Popular Services

Request support with Mitel application, including installation, setup, and password resets.


Use this for a general help question not defined elsewhere


Network ports are outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.


Get help installing University licensed software.


Used for walk-in customers in the ITR Help Desk.


Get help with installing, configuring, and troubleshooting university VPN service.


Get help with setting up and printing to a Konica Minolta printer.


Request assistance in regards to suspected malware, virus, or phishing.


Get help connecting your personal device to the university network.


Repair hardware issues, including cracked screens, dented towers, broken fans, hard drives, and more.


Request for change in installed hardware or software in classroom or lab.


Report an issue or get help with your computer display.


Get help with your University licensed software.


Support for university cameras, including adding additional cameras.


Get help with using and integrating your Google Calendar.


Request assistance with your digital signage display or the FourWinds display software.


Get help with wireless connectivity and performance.


Support for classroom lecture capture and video streaming devices.


Service Projector performance issues and/or perform needed maintenance.


Information on password resets.