Popular Services

Get help with installing, configuring, and troubleshooting university VPN service.


Get help installing University licensed software.


Use this for a general help question not defined elsewhere


Information on password resets.


Get help with setting up and printing to a Konica Minolta printer.


Get help with your University licensed software.


Network ports are outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.


Repair hardware issues, including cracked screens, dented towers, broken fans, hard drives, and more.


Get help connecting your personal device to the university network.


Report an issue or get help with your computer display.


Get help with using and integrating your Google Calendar.


Service Projector performance issues and/or perform needed maintenance.


Request support with Mitel application, including installation, setup, and password resets.


Request printer installation, service, and troubleshooting.


Get help with computer performance issues.


Request for change in installed hardware or software in classroom or lab.


Support for classroom lecture capture and video streaming devices.


Service for campus phones


Get help with wireless connectivity and performance.


Used for walk-in customers in the ITR Help Desk.


Request assistance in regards to suspected malware, virus, or phishing.


Support for university cameras, including adding additional cameras.