Popular Services

Request support with Mitel application, including installation, setup, and password resets.


Use this for a general help question not defined elsewhere


Request printer installation, service, and troubleshooting.


Get help with wireless connectivity and performance.


Service for campus phones


Information on password resets.


Support for classroom lecture capture and video streaming devices.


Network ports are outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.


Used for walk-in customers in the ITR Help Desk.


Support for university cameras, including adding additional cameras.


Report an issue or get help with your computer display.


Request for change in installed hardware or software in classroom or lab.


Get help connecting your personal device to the university network.


Repair hardware issues, including cracked screens, dented towers, broken fans, hard drives, and more.


Service Projector performance issues and/or perform needed maintenance.


Get help with computer performance issues.


Get help with installing, configuring, and troubleshooting university VPN service.


Get help with setting up and printing to a Konica Minolta printer.


Get help installing University licensed software.


Get help with using and integrating your Google Calendar.


Request assistance in regards to suspected malware, virus, or phishing.