Popular Services

Request support with Mitel application, including installation, setup, and password resets.

Get help with your Gmail

Get help with Google Meet.

Repair hardware issues, including cracked screens, dented towers, broken fans, hard drives, and more.

Network ports are outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.

Support for audio and video systems.

Service for campus phones

Get help with wireless connectivity and performance.

Used for walk-in customers in the ITR Help Desk.

Report an issue or get help with your computer display.

Get help with your University licensed software.

Get help installing University licensed software.

Request printer installation, service, and troubleshooting.

Get help with computer performance issues.

Information on password resets.

Get help with installing, configuring, and troubleshooting university VPN service.

Technical Support for Classroom or Lab Computer

Get help connecting your personal device to the university network.

Support for classroom lecture capture and video streaming devices.

Get help with using and integrating your Google Calendar.

Support for university cameras, including adding additional cameras.

Request assistance in regards to suspected malware, virus, or phishing.

Get help with setting up and printing to a Konica Minolta printer.

Request paper for a classroom/lab space.

Request for change in installed hardware or software in classroom or lab.